Our Services - Genuine Connection Promotions

Our Departments

Head Management

Together, our leadership team has nearly 60 years of combined experience within the clothing manufacturing industry. With a deep understanding of all internal and external processes of our company, key decisions are geared towards driving Genuine Connection forward.

Finance & Administration

From managing the company’s financial processes to overseeing budgets, payrolls and audits- our finance and administration team are the backbone of our business.

Marketing & Sales

Our expert team is dedicated to enhancing customer experience and satisfaction, specialising in new designs, fabrications, branding, product styling specifications, and customer service.

Graphic Design

Our talented and creative graphic design team play a major role in bringing our customers’ visions to life. We provide comprehensive design services, including customer presentations, story or moodboards, garment styling specifications and unique designs that reflect our customers’ branding and needs.

Pattern-making & Grading

This dynamic team is responsible for transforming designs into precise patterns, aiming for the perfect fit every time! Using Lectra pattern-making technology and grading software, our skilled team can create accurate digital patterns, streamlining the process from design to manufacturing. Our specialised technology allows for consistency, precision and scalability, ensuring high-quality garments which meet industry standards.

Marker Making & Cutting Room

Our facility is equipped with state-of-the-art Lectra computerised marker-making and high-speed automated cutting technology for precise and high-volume cutting.

Production & Sewing

We operate advanced, automated assembly and sewing departments with modular production lines based on Lean Manufacturing principles, using computerised sewing machines to ensure efficiency and precision.

Quality Assurance (AQL1.0)

We uphold the highest quality standards with a dedicated on-site quality assurance team, following the AQL 1.0 (Acceptable Quality Limit) standard to ensure consistent, defect-free products before dispatch.

Packing & Distribution

We pack and box garments to our customers specifications on cartons, units, weights and packing slips. The distribution and finance department work together to bill our customers according to their specifications. All logistics and deliveries are arranged by us. Delivery and collections are interactive with our customer systems.

Branding

High-Speed Sublimation Paper Printers

We operate five high-performance sublimation machines, capable of producing up to 3,000 linear meters per day, running 24-hour shifts to ensure efficiency and fast turnaround times. Our sublimation process guarantees exceptional colour vibrancy, sharp details and long-lasting durability – making it ideal for sportswear, corporate branding and promotional items.

We use only premium raw materials, all certified with MSDS (Material Safety Data Sheet) and OEKO-TEX® standards, ensuring safety, environmental responsibility and the highest quality output.

Embroidery Department

Our embroidery department is equipped with six high-quality Japanese embroidery machines, featuring a total of 27 heads, each capable of handling up to 15 colours per design. This advanced setup allows us to produce intricate, high-quality embroidery for both large-scale production runs and custom orders. With precision engineering and superior thread quality, our embroidery ensures durability, vibrant colours and fine detail – meeting the highest industry standards.

DTF ( Direct-to-Film) Printing

Our DTF printing department is equipped with two 600mm-wide DTF machines, offering high-quality, vibrant, and durable prints for a variety of fabrics, including cotton, polyester and blends. This advanced printing method allows for detailed, full-colour designs with excellent stretchability and wash resistance, making it ideal for custom apparel, branding and promotional products.

We use only OEKO-TEX® and MSDS-certified inks and materials, ensuring safety, eco-friendliness, and long-lasting performance. Our DTF process provides superior flexibility and efficiency, delivering faster turnaround times and high-quality prints compared to traditional methods like screen printing.

Digital Printers and Cutters

Our digital printing and cutting department is equipped with two high-performance eco-solvent Roland printers, each 1.3 meters wide, ensuring exceptional print quality, precision and durability. Using Roland VersaWorks RIP software, we achieve accurate colour matching and sharp details for a wide range of applications, including:

Posters : High-resolution prints with vibrant colours and long-lasting durability.

Stickers : Custom designs with precise cutting for branding and promotional use.

Heat Flex Vinyl : Ideal for garment customisation, ensuring flexibility and longevity.

Large and Small Heat Transferring

Our heat transfer department operates two Monti Antonio calendar heat press machines, running 24-hour shifts for high-efficiency sublimation heat pressing. This ensures consistent, vibrant, and long-lasting transfers on a variety of fabrics, making it ideal for sportswear, corporate branding, and promotional apparel.

For Digital Printing and Cutting and DTF transfers, we utilise cap heat press stations, along with single and multi-station heat presses equipped with specialised alignment tools for maximum accuracy and precision. This allows for flawless application, reduced waste, and superior-quality results across all garment types.

Vertical Screen Printing

Our screen printing department is fully equipped for high-volume, multi-color printing, ensuring sharp, vibrant, and durable prints. We utilize a six-color carousel for precise multi-color printing, along with drying and exposure units to enhance print quality and efficiency.

For paper transfer and textile printing, we feature a detachable vacuum bed, allowing for consistent registration and fine detail reproduction. With a production capacity of up to 750 prints per shift, our screen printing process is ideal for bulk orders, promotional apparel and branding solutions.

Our screen printing inks and materials are carefully selected for durability, colour vibrancy, and long-lasting performance.

7 Pillars

Brands

Corporates & Hospitality

Resellers & Promotional Companies

Schools, Tertiary Institutions & Sport Clubs

Sport Unions & Affiliations

Independent Store Owners & Retail Outlets

Parastatal- & Government Institutions

Technology

We are very proud to say that we use the world-acclaimed LECTRA technology in our Patternmaking Room. Lectra is an industry-leading company in integrated technology for industries using soft materials, including fashion (apparel, accessories, footwear), automotive (car seats and interiors, airbags, furniture), as well as a wide range of other industries such as the aeronautical and marine industries. Lectra has over 23,000 clients in over one hundred countries.

Accreditations

Fair Factory Clearance

The FFC is an important step and powerful tool for creating better working conditions for factory workers across the globe. Through clients such as Adidas, Puma and New Balance, we participate in these standards and goals. FFC support global companies and industries as a positive force for improving living standards, working conditions, public health and safety, and environmental stewardship worldwide. We are proud to be associated with such a product and initiative.

SEDEX accreditation

For us to manufacture products for the Food and Beverage industry, we also have Sedex accreditation to meet these customer standards in driving responsible and ethical business decisions and practices.